Wednesday, July 6, 2011

The New York Times responds to user complaints and issues update for its iPad app

Only yesterday reported on that The New York Times had issued updates for its mobile applications. Unfortunately, the complaints rolled in as users found the new app performing horribly.
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But late last night the NYT issued another app update for iPad owners that supposedly address the bugs introduced into the previous update. This update also comes with some important instructions for users in the app description:

IF YOU EXPERIENCE PROBLEMS AFTER UPDATING, PLEASE DELETE THE NYTIMES APP, RESTART YOUR DEVICE, AND REINSTALL FROM ITUNES

I did not encounter any bugs in the update only because I know longer have the NYT app on my iPad. The company's absurd pricing of its new pay wall pretty much forces users who own an iPhone and iPad to decide which app to use. It's no contest: the mobile app is essential for reading the NYT on a smartphone, while the iPad app is only a modest improvement (if that) over reading the site on the iPad's Safari browser.

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