Wednesday, June 1, 2011

B2B: BNP Media moves its media kits into an iPad app; Penton uses mobile developer to create tablet editions

The B2B media industry remains miles behind its consumer cousins in both mobile and tablet publishing. Part of the reason for this, no doubt, is the sad financial shape of so many of the companies – either burdened with debt by their private equity owners, or simply mismanaged, in general.
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As a result, very few mobile or tablet apps have been launched by US B2B companies. To be fair, some of the better B2B tablet editions, such as Publisher from Digipress, have not been followed up with new editions. My guess is that the media firms involved were disappointed in the number of downloads, finding the market simply to immature to pursue. That's my guess, anyway.

Two B2B recently released new tablet apps: BNP Media, the Troy, Michigan based B2B publisher, and Penton Media, the Wasserstein & Co. owned B2B firm that once claimed Cleveland as its home, but now lists NYC as its headquarters.

The NEWS HD was BNP's first attempt at a tablet edition. The app was released in January and contained a preview issue (or as the editor told me, a "dummy" issue) – sort of a newsletter for the HVACR industry. A February edition was published inside this library app, with a new issue expected in either June or July, according to Mike Murphy, editor of The NEWS.

The product is about what you would expect: pretty much a PDF with embedded content. Although I am not a fan of these flipbook products, I think they work better on the iPad simply because readers have a chance to browse them. Online, the reading experience is poor, as backed up by research data from such companies as Zinio prove.
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BNP Media's second app, released today, is even a more modest effort. The app, Manufacturing & Safety - BNP Media, is a library app where media kits for the B2B magazines that are part of this group will be collected. Along with the media kits comes a corporate brochure complete with an embedded video of Tagg Henderson, co-CEO.

The app is supposed to include information on the following magazines: Adhesives & Sealants Industry, Appliance Design, Assembly, Ceramic Industry, FORGE, Industrial Heating, Industrial Safety & Hygiene News, Paint & Coatings Industry, Pollution Engineering, Process Cooling, Process Heating, Quality, and World Trade 100. Unfortunately, only one media kit can be found in the app now, the one for World Trade 100 – again, a PDF-type approach with an embedded video from the publisher Sarah Harding.

BNP Media is apparently one of those companies that does not like to share information very openly as the one media kit found in this app does not even contain ad rates, let alone BPA audit information (World Trade's circulation has fallen from a high of 76,283 in 2002, to 42,006 today).

(World Trade 100 is the rebranded name for World Trade, the name found with BPA. Unfortunately, BNP's websites are currently down so getting more information about their properties is impossible. Also, a disclosure is in order: for a year I was the publisher of Pollution Engineering, then owned by RBI. At that time the circulation was 68K, today it is less than half that.)


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Penton Media last week released six new apps into the App Store, one iPhone and one iPad app each for three B2B properties: Home Care, American School & University, and Gov Pro.

All six apps were created by the mobile app developer Handmark. Unfortunately, while Handmark has been producing perfectly suitable iPhone apps for quite some time, they continue to be late to the tablet platform.

Back in March of last year, after Steve Jobs had demoed the first iPad, but before its April launch, Jon Maroney, Senior Vice President of Mobile Publishing told me that the company was eager to develop for the iPad.

"One of the things that is most interesting and most exciting about the iPad, from my standpoint, is how people are going to interact with this device isn't know. We are going to find out so much the week of April 5th," Maroney said at the time.

Unfortunately, what continues to come out of Handmark are these RSS feed driven apps that are far better suited for mobile devices than tablets.

Penton Media, because of its size, should be in the forefront of creating B2B media applications, but . . .



A final point needs to be repeated: because most B2B media properties depend on "qualified" readership, their products are given away for free. So in order for the business model to work on tablets a registration mechanism is essential so that the publisher can tell potential advertisers how many qualified readers they are reaching through their app.

Without a qualification mechanism, the business model falls apart. If one goes to the American School & University magazine website, for instance, and clicks on the "subscribe" link one is directed to a multi-page form that one must fill out to get the magazine.

In contrast, since anyone can download an app from the App Store, the B2B model is hard to reinforce – one needs to build into the app a mechanism that encourages registration. Conversely, one could charge for access to the content while offering print subscribers free access by signing into their accounts through the app, something that Apple is now allowing.

But, and here is the big exception, if your B2B app is simply another form of your website, that is, it is driven by the RSS feeds from your free site, then you can not restrict access to the app's content without running into trouble from Apple's app review team.

So why create free RSS driven apps like these from Penton? The answer I would give would be to sell more advertising, but as far as I can see these apps are completely ad free, making them even more of a mystery. But then again that modern B2B publishing for you.

Morning Brief: Lodsys files lawsuits against seven small developers, including Iconfactory; Fox News launches iPad app because no one can stop them from doing so

Lodsys followed through on its threat to sue developers for what it claims is patent infringements. The patent troll picked out seven small developers to sue, though one of them is fairly well known.
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Iconfactory, the maker of Twitterrific was one of those companies targeted. Of the seven, most concerned apps for iOS, but there was one developer that also creates for Android.

Florian Mueller has a good post on the lawsuits over at his website Foss Patents, so there is very little for me to say on the subject.

Let me just say that the whole patent game is a sad condition of the current era. I remember very well the laughs Steve Jobs got during his iPhone keynote address in 2007 when he described multitouch saying "it works like magic" - which also got a laugh. But the big laugh was when Jobs said "And boy, have we patented it."

The remark was obviously intended to show that Apple considered their new device groundbreaking and companies that had a tendency to copy Apple (read: Microsoft) should beware.

So while Lodsys and other patent trolls may be considered a threat to the new mobile and tablet industries, they are probably no more a threat than all the major players, Apple included, that are currently involved in patent lawsuits. The difference is that Lodsys has simply shown exactly how evil these companies can be by targeting small developers.


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So Fox News has launched an iPad app, what is there to say? I downloaded it, opened it and then took a screenshot. There you have it, my report.

One could say that it is just another app, works in both portrait and landscape, etc. etc. In other words, I could be like the other media writers: pretending that Fox News has lowered the level of professionalism of the whole industry, blurred the lines between reporting and advocacy, etc.

No, it's another news app, and I'm sure a lot of people will download it to read up on death panels, Obama's fake birth certificate, how the country is moving towards socialism, and to hear about the latest adventures of Sarah Palin. Actually, this sounds like the CNN, NBC News and CBS News apps.



I find it interesting that few people question the wisdom of TV news networks releasing free apps, while everyone talks about paywalls for newspapers. Both are news products on the same platform.

My own thoughts on this are that this is a reflection of the decline of newspaper advertising. Newspapers have not made the transition to online very well, and now mobile and tablets are presenting the same problems.

Tuesday, May 31, 2011

Paid apps dominate the App Store travel category; planning a trip to Italy still a bit of a challenge

The big point of differentiation between Apple's App Store and the Android Market is the number of paid apps available on the iOS side of things. Free news apps may still out number paid ones, but in other categories paid wins out.
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So when looking at travel apps in preparation for a trip to Italy (I can dream, can't I?), finding good free apps is a bit of a chore.

Alitalia, the biggest airline of Italy, has just released a new app, care of TripAdvisor. Alitalia HD is a free app that naturally assists you in booking flights. Because it does not offer landscape mode, it is essentially a mobile app, with only an up conversion to the iPad's resolution the only real advantage. The airline also has an iPhone app, but the only review in the App Store is pretty negative.

TripAdvisor has its own universal app that is pretty convenient. The name, as they say, says it all: TripAdvisor Hotels Flights Restaurants.
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You may wonder why I have an upside down picture here. Actually I don't. This is the real splash page used by Michael Müller Verlag GmbH for their Florence app. It is a bizarre app in that downloading it really does nothing for you.

Once the upside down splash page goes away – and it does real fast – the app takes you to a page where you are asked which app you want to download. Now I don't know about you, but I usually assume downloading an app takes me to the content, not this one.

Instead you are told you have to download another app.

OK, after I have downloaded the other app the first one becomes totally worthless, you have to use the new one to actually download the content you wanted to begin with. Three downloads to access the content, that has to be some sort of record or something.

If there is ever a Rube Goldberg contest for app developers, Michael Müller Verlag should win without much serious competition.
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The editor of The Tuscan Magazine, Sarah Fraser, seems to be pretty happy to see her magazine available for the iPad. In the introductory column she writes "It's our first birthday! Moving from strength to strength we are launching the magazine as an app on the istore. We are especially proud since none of us at TTM actually knew what an app was only a few short months ago!"

I don't doubt it.

Leaving aside the reference to "the istore", this app was not created by the publisher but is in reality simply a replica edition created by the flipbook maker Kastoff Enterprises, a Montreal-based company. Like most replicas, it really doesn't work for tablets since it was designed for print and makes no real changes for the iPad's display or capabilities.

Fairfax Digital's iPad app for The Sydney Morning Herald offers free content until December; updates The Age app

Is it easier for a tabloid newspaper to design for tablets? This question came to my mind when I looked at this app from the Sydney Morning Herald, a Fairfax Media property.
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The Sydney Morning Herald is not a tabloid, but their front page design is very much the opposite approach taken by papers such as the NYT, with only a few stories getting front page positioning. A tabloid, after all, has limited real estate, with only room for either a very large photo, or just a few stories. That is very much the look of the new app released today.

The SMH for iPad is the second app released for this property, the first being a dull replica edition put out by NewspaperDirect that users have found profoundly wanting.

This new app, however, takes a completely different approach that is far better suited to the tablet.

The app is both free to download, and gives readers free access to the content for a limited time thanks to a single sponsor, Telstra. The free trial period is due to last all way until December when the paper plans on charging $8.99 (Australian dollars, about $9.60 US) per month. That price represents quite a discount off the annual subscription price being offered online, $349 per annum.


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The Sydney Morning Herald is the oldest continuously published newspaper in Australia, having been founded in 1831.


In an online post the editors of the Morning Herald say that other "tablet applications will follow." So clearly the company is pretty committed to the platform.

Also released today is an update for its other iPad edition for The Age. Melbourne based, The Age is almost as old as The Sydney Morning Herald, having been launched in 1854.

Here is the promotional video created for the launch of The SMH for iPad:

Apple confirms agenda for WDC keynote address: Apple CEO Steve Jobs to introduce Lion and iCloud service

It's a bit unusual for Apple to issue a press release outlining what to expect from a Steve Jobs keynote address, but with expectations low for this year's World Wide Developer Conference, with many thinking the next generation iPhone will be launched in the fall, this year's event needs a bit of promotion.
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Apple confirmed that CEO Steve Jobs will give the keynote on June 6 and will unveil the next generation of Mac operating system, Lion, as well as iOS 5 and iCloud, Apple's much anticipated storage service. That's a lot of material to cover, and for users of Macs, iPhones, iPads and iPods, is a full agenda of products that will directly effect them – not to mention the developers who create new apps for these products.

But without an new iPhone or iPad to introduce, many tech writers have been less interested in this year's event. In reality the event is back to what it has always been: something for the development community.

iCloud, though, is sure to grab the most headlines as it is being launched following similar efforts from both Amazon and Google.

San Francisco Chronicle releases first tablet edition; native app is a good start despite a few bugs

The San Francisco Chronicle has released its first tablet edition, an iPad app that will eventually require users to sign up for a subscription, though for now readers can enjoy their first 30 days free of charge to try out the app.
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As I have pointed out here, Hearst Newspapers (my old employer) have been very slow at launching innovative mobile application, and nonexistent when it comes to the iPad. This app, therefore, San Francisco Chronicle for iPad, is smart step in the right direction.

Although this app has many design faults, the app, nonetheless, does at least two things very much right: one, it has a business model; and two, it avoids the replica editions of far too many other newspaper properties.

While the app offers readers 30 days free to preview the app, there are two levels of in-app subscriptions: $5.99 per month or $59.99 per year. The app description clearly points out that readers can not cancel these charges once they have pressed "buy", unlike their home delivered copies.

The circulation folk must be aware that any decent iPad alternative to the print newspaper will be serious competition for home delivery. Currently the Chronicle will charge you $9.75 per week for home delivery, while home delivery for the Contra Costa Times, for instance, is considerably less.

As for app design, the iPad edition is definitely a better choice than either the Verve Wireless app for the cross Bay rival properties owned by MediaNews Group, Bay Area News for iPad, or the replica editions being pitched by companies like Tecnavia.
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"We designed the San Francisco Chronicle for iPad to make it easier for readers to engage with the content that matters most to them," Ward Bushee, executive vice president and editor of The Chronicle said in their newspaper's own story on the app. "This will complement our already strong presence in print with more multimedia and breaking news features, but still retain a similar look and feel of the printed newspaper."

The app offers both portrait and landscape modes, though the app has some bugs that makes it act differently in different modes. For instance, the story about yesterday's Giants win over the Cardinals has a picture of Andres Torres hitting his grand slam. In the corner of the portrait view is a little box with an "11", signifying that there are 11 pictures with the story. Tapping that "11" takes you to a photo gallery from the game. In landscape mode, however, the "11" is still there, because I can see it when the page loads, but it disappears when the page finishes loading. It is still there, though, because tapping the corner of the picture will still take you to the photo gallery.

Strangely, swiping to the next story I can see that the photo gallery symbol shows up – a very strange little app defect.

Another strange thing is that most of the stories are contained on one screen, in order to continue reading the story one must swipe to the next page. But looking through the sports section, called The Sporting Green as the section long ago was once printed on green paper, I see that not all stories act the same. The story about the Warrior's draft, for instance, requires you to scroll.

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Left: the subscription page; Middle: the in-app story that explains the app's navigation; Right: the cover flow-like navigation feature.


Another bug involves swiping to the next story: as you swipe the stories appear to go from one to the other consistent with the side navigation bar, one story follows the other. But I noticed that when you get to the story about the resignation of Ohio State coach Jim Tressel it did not go automatically to the next story that was related. Why? My guess is that the app has an unfortunate design where it wants to go to the next unread story rather than going from one story to the next. The result is that one jumps around unexpectedly, a case of the developer thinking they are doing the reader a service when in fact they are taking command of the app in expected ways.

All these little bugs or design flaws can be easily corrected. The design element that might disappoint readers the most are the unexpected pop up ads.

The app features banner ads throughout the app, located along the bottom of the page in both portrait and landscape. But occasionally the reader encounters a full screen ad which pops up unexpectedly. This is sure to annoy more than a few readers.

Other than that, however, this is a good first effort. The app allows you to adjust the font size, download copy for offline reading (very important since Bay Area residents take mass transit), and the app has two ways the go from section to section (a cover flow-like navigation, plus a simple pop up menu located at the bottom of each page).