Friday, January 25, 2013

Digital magazines: Circulation pricing and information issues vary across titles, the fee and user info wars with Apple were unnecessary and counterproductive

After attending a series of meetings this week with various service companies and groups of publishers, I am amazed how much lingering misinformation and bad feelings remain when it comes to the fees being charged by Apple within the Newsstand and the issue of reader information.

The problem starts with the issue of paid circulation. In general, the industry would like to pretend, or at least often pretends, that their very livelihood is dependent on paid circulation. But the fact is that very few consumer magazines rely on turning a profit from their circulation efforts, and even fewer B2B titles do.

For a magazine like Consumer Reports, that does not accept advertising, paid circulation revenue is vital. But even CR offers readers a reasonable rate for an annual subscription, currently $29. As a nonprofit, the magazine is dependent on contributions and other revenue sources other than just reader subscriptions. But at $29 for a year of print magazines, it is most unlikely that the amount generated, just over $2 per issue, covers print and distribution costs (in fact, there is no way it does).

But it is the nature of print magazine publishing that this is the way circulation works: the goal of a circulation manager is to sell single issues and subscriptions, manage the costs of the department, and if highly successful, end up with as small a loss as possible.


Looking over the P&Ls of some of the B2B magazines I have managed, I see that circulation generally accounts for between 10 and 15 percent of all costs (slightly less if a title is hit with high administrative costs, those costs passed on to the title by the corporate entity). When postage is added in, generally seen as a production (or "mechanical") cost, that number is doubled. In other words, things associated with circulation account for a quarter of all costs, and next to nothing in revenue towards the bottom line.

With this in mind, it remains a mystery why the issue of Apple's 30 percent commission on subscriptions and single issue sales was, and remains for some publishers, such a big deal.

Some media sites, and more than a few tech sites, have written pieces that make snide remarks about the number of paid subscriptions sold by some magazine publishers inside the Newsstand, concluding that the numbers are not adding up for the publishers.

What is not being taken into account, beyond the production costs being saved by few print readers, is the positive effect digital subscriptions is having on rate bases. The last batch of ABC reports is showing that many publishers are reporting higher overall circulation, easily maintaining their rate bases despite falling print numbers. This fact is saving more than a few publishers from having to rebate back paid ad space revenues.

While paid circulation strategies are more complex than they first appear, varying both within the consumer and B2B magazine industries, the issue of information is just as complex. One of the biggest grips heard by many vendors is that Apple's Newsstand is does not automatically share the information on the buyer of a digital magazine subscription, and that very few readers are opting to share their information with publishers.

Morning Brief: Twitter lays an egg with Vine, rushes out update; Google updates its own mobile video app YouTube Capture; Realtor adds price alerts to iOS app

If at first you don't succeed... that is probably what Twitter must be thinking after their disastrous launch of Vine, a new video sharing app released yesterday into the App Store.

This much fanfare, but little actual success, Twitter launched Vine - Make a scene under the Vine Labs name into the App Store. The idea behind the app is to make 6 second looping videos that are attached to Tweets. Unfortunately, after launch the app immediately crashing when you attempt to sign into your Twitter account.

Strangely, most stories about the app on tech site failed to mention this little problem. But users inside the App Store laid into the app, giving the app one-star reviews throughout yesterday afternoon.

Because of the sign-in problems I held off writing about the app. Hey, give 'em a chance, I thought.

Well, this morning one can find an update waiting for them if they have downloaded Vine. "We've fixed a few launch day hiccups," reads the app description. In addition to a Twitter sign-in fix, there is also support for international keyboards (another early complaint about the app) and most importantly, a character limit for user names (I bet they found this to be a bug that led to crashes, as well).

So will video tweeting catch on? Hard to say, not that many tweets have photos attached right now – at least not in my Twitter feed. But it is a nice new feature and I will at least try to use it from time to time.

You do subscribe to the TNM Twitter feed, right?


With Twitter grabbing a lot of attention for their video app, it is interesting (ironic? coincidental?) that this morning there is an update for Google's own video sharing app, YouTube Capture.

The app update brings some nice improvements to the app: 1080p uploads are now possible with YouTube Capture, and there is improve audio sync and better upload feedback and sharing of content.

Google also issued an update for Google Currents, its own news magazine aggregation application. Like many of the other aggregation and reformatting applications, Currents got a lot of attention but appears to moved back into the background. I set up a Google Currents page for TNM when this app launched – I'm not really sure if I took it down or if I took it down (nope, it's still there).

Today's update is major enough to be labeled Version 2.0 as it brings a bunch of redesign elements to the app.

Do you use Google Currents? What about the other aggregation apps such as Flipboard and Zite?

Finally, tech savvy home buyers will love the little update to the Realtor universal app released today. The app, REALTOR.com Real Estate Search, now brings alerts to the users saved listings (Save a listing you have found and it the price changes you will get an alert).

I imagine this would be really handy if you have found a property but think it is priced too high and are waiting for the price to fall. Good addition to an app that is pretty good already.

Thursday, January 24, 2013

Microsoft earnings pretty much in line, revenue growth less than 3% with Windows Division leading the way

It's earnings season and Microsoft must have shuttered when it watched Apple report record revenue and profits only to see its stock slump 12 percent. For the previous number one tech company in the world, the prospect of reporting its small revenue growth must have been frightening.

But report you must, and Microsoft did today after the close of the markets. This report concerns Microsoft's Q2 (Apple was reporting its Q1) and revenue grew to $21.46 billion for the quarter that ended December 31, 2012, up 2.7 percent. Operating income and net income for the quarter were $7.77 billion and $6.38 billion.

The problem for Microsoft is that this quarter saw the introduction of Windows 8, and it was the Windows Division that held up the company, with revenue growing 24 percent.

But both the Business Division and the Entertainment and Devices Division saw revenue fall by double digits. Also, the company failed to reveal the sales numbers for its new Surface tablet, taking a similar position as Amazon, though it should be said that this has not stopped Amazon's CEO from making claims about the success of its sales.

Nonetheless Microsoft's CEO was as effusive as ever: "Our big, bold ambition to reimagine Windows as well as launch Surface and Windows Phone 8 has sparked growing enthusiasm with our customers and unprecedented opportunity and creativity with our partners and developers," said Ballmer.

Despite the earnings report, after hour stock trading is seeing Microsoft's share price falling only modestly to just over $27 a share, down 2 percent.

ASBPE extends deadline for the Azbees B2B editorial award competition to February 4

The American Society of Business Publication Editors (ASBPE) today said that they were extending the deadline for their awards competition, the Azbees, until Monday, February 4. (The original deadline was January 28th.)

A list of the categories and submission requirements (generally PDFs) can be found on the competition website. Entry fees are $95 for ASBPE members and $115 for non-members.

Print editorial and design entries must have an issue date of 2012 to be eligible. while digital entries must have been published, posted, or emailed from January 1, 2012 to December 31, 2012.

I'm not too into awards, but if you are feeling a little down, need to pump up your resume, or simply want a little recognition, there are plenty of categories offering your publication or website a chance to stand out.

Stanford offers its iOS coding course with Paul Hegarty free of charge again inside iTunes U

Stanford University is once again offering its iOS coding class free of charge inside iTunes U. The course, Coding Together: Developing Apps for iPhone and iPad (Winter 2013), is in 17 sessions, with the first – Course Introduction, Overview of iOS – available for download now.

Once again the course is taught by Paul Hegarty who is fantastic. But a word of warning, though: this is a Stanford course and the lecturer is very firm in saying that in order to make use of the course the prospective developer should already have knowledge of object oriented programming. At Stanford itself, there is one required course that the student should have attended prior to this one, and another that is recommended.

So if you have some basic programming knowledge then you might be able to take advantage of the class which promises to give you experience with iPhone and iPad apps, using the iOS SDK. It also gets into such topics as bject-oriented database API, animation and multi-threading.

Time to go to class.

For most B2B magazine titles getting serious about the web is still the top priority compared to mobile & tablets

To be sure, there are a lot of really good B2B websites to be found that are published by print magazines. But while the focus the past few year or so has been on launching first mobile and tablet applications, the fact remains that for most B2B titles getting serious about the web still has to be their top priority.

Before belatedly launching their first tablet editions, the ad trade magazines, AdAge and AdWeek, both created useful, well-designed websites for their titles - and both (AdAge, in particular) have been very good at using social media to promote stories on their sites.

But these two titles are very much the exception to the rule when it comes to B2B. Most trade journals continue to struggle with the basics of web publishing such as publishing fresh, new, interesting material every day, promoting that material through Twitter and other social media outlets, using blogs to build readership and drive regular traffic, creating forums and other community features, and selling digital advertising.

Part of the problem, as any publisher will tell you, is the short staffing that is the norm at most trade journals. But the fact is that many editors continue to struggle with the basic concepts of the web, such as frequency of new material.

One of the shocks I experienced lately was looking at the media kit of a magazine group with multiple titles and learning that the group's web traffic was just a fraction of this website's traffic. With established titles, constant opportunities to promote their sites through their magazines, newsletters and mailings, one would think the group's web traffic would have dwarfed TNM – but no, mostly because the content was stale, canned, and of little interest to the industry the sites were serving.

Blogs on B2B websites are a particular problem. Most B2B titles have long since adopted the blog as a standard feature of their industry websites. But getting bloggers to write daily remains a problem. One construction website I am familiar with successfully signed up multiple bloggers to attempt to drive traffic, but sadly their bloggers could not keep up, contributing a blog post only sporadically. You don't have to have a degree in psychology to know that readers will not come back to that site regularly once they have seen a few times that no new material is available.

The construction sites, of which many of the logos can be seen above, are actually pretty good compared to many other industry segments, probably because these titles, though struggling, are still larger than many other segment leaders. There are, no doubt, many good examples of trade journals that have successfully create thriving web properties – but they remain few and far between.

Even though many would like to rush into the tablet platform, many B2Bs would still be better off working on their websites if they feel they are still lacking in this area. When talking to digital publishing vendors, a good question to put to the company would be whether their digital publishing solution would help their websites. Many digital publishing platforms are one-trick ponies that simply build an app, or  create a PDF version of their print title. While other vendors are offering content management and work flow solutions that can help a company manage web publishing, while also offering a way to launch those first mobile or tablet editions.